PixiePlot - Privacy Policy

Effective Date: 19th June'2025

PixiePlot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("PixiePlot") designed for creating personalised children's stories.

1. Information We Collect

• Personal Information: We do not collect personal information directly unless voluntarily provided. Users may optionally create profiles or provide names to personalize stories.
• Device Information: Includes device type, OS version, and IP address.
• Usage Data: Information about how you use the app, including feature usage, time spent, and interactions.
• Audio/Image Content: If you upload audio or images, we temporarily store and process them to enhance your experience.

2. How We Use Your Information

• To personalize and generate stories.
• To improve app functionality and user experience.
• To analyze usage trends and fix bugs.
• To send important notifications or updates (if permitted).

3. Children’s Privacy

PixiePlot is designed for children but is intended to be used with parental guidance. We do not knowingly collect personal information from children under 13 without verifiable parental consent, in compliance with COPPA.

4. Sharing of Information

• We do not sell your personal information.
• We may share anonymised usage data with analytics providers (e.g., Firebase).
• Audio/image files may be temporarily stored on secure cloud servers (e.g., Google Cloud) for story generation.

5. Data Security

We use secure technologies to protect your data during transmission and storage. However, no system is 100% secure.

6. Your Rights

• Request deletion of your data.
• Withdraw consent to data processing.
• Access or correct your data.
• Account Deletion Request

To exercise these rights, contact us at support@pixieplot.com.

7. Changes to This Policy

We may update this Privacy Policy. We’ll notify you of significant changes through the app or email.

8. Contact Us

Email: support@pixieplot.com